Frequently Asked Questions
We provide a wide range of luxury transportation services, including:
- Airport Transfers
- Corporate Travel
- Special Occasions (Weddings, Proms, Anniversaries, etc.)
- Hourly Charters
- Long-Distance Travel
- Private Event Transportation
Each service is tailored to meet your specific needs, ensuring a seamless, luxurious experience every time.
You can book a ride by:
- Calling us directly at +1 (773) 544-0157
- Contact form
- Using our online booking platform on our website.
Provide details such as your pick-up and drop-off locations, date, time, and any special requests during the booking process.
Yes, we can provide child safety seats upon request. Please inform us at the time of booking so we can ensure the appropriate seating is available for your child’s safety.
We accept major credit and debit cards, as well as other payment platforms specified during booking. For corporate accounts, we also offer invoicing options.
No, we are transparent with our pricing. Any applicable fees, such as additional wait time or extra stops, will be communicated during the booking process or agreed upon in advance.
Our chauffeurs monitor flight schedules in real time. If your flight is delayed, we’ll adjust the pick-up time accordingly at no additional charge.
Your chauffeur will meet you at the designated pick-up area. For arrivals, we offer curbside pick-up or meet-and-greet services inside the terminal. Specific instructions will be included in your booking confirmation.
Our hourly charter service provides you with a dedicated chauffeur and luxury vehicle for the duration of your booking. You can make multiple stops and adjust your itinerary as needed, giving you complete flexibility.
Yes, there is a minimum booking time, typically set at 2–3 hours. Contact us for specific details based on your requirements.
Cancellations made at least 24 hours prior to the scheduled service time are eligible for a full refund. Cancellations within 24 hours may incur a fee, and no-shows are non-refundable.
Yes, you can request a specific vehicle from our fleet during booking. While we do our best to accommodate your preference, availability may vary.
