Privacy Policy

At ILOOP Limousine Inc., your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our services or visit our website. By engaging with ILOOP Limousine Inc., you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide you with our services and improve your experience. The types of information we may collect include:

1. Information You Provide Directly

Contact Details: Name, phone number, email address, and mailing address.
Booking Information: Details related to your trip, such as pick-up and drop-off locations, dates, and times.
Payment Information: Credit card details or other payment methods to process transactions.

2. Information We Collect Automatically

Device Information: IP address, browser type, operating system, and device details.
Usage Data: Information about how you interact with our website, such as pages visited and time spent on each page.
Cookies: Data stored on your device to enhance your browsing experience.

3. Third-Party Information

Information shared with us by third-party booking platforms or services you use to schedule a ride.

How We Use Your Information

We use the information collected for the following purposes:

Service Delivery: To process your bookings, manage your trips, and provide customer support.
Payment Processing: To complete transactions securely.
Communication: To send booking confirmations, updates, and customer service responses.
Improvement: To enhance our services, website functionality, and overall user experience.
Marketing: To send promotional offers, updates, or newsletters, if you’ve opted in.
Legal Compliance: To fulfill legal obligations, enforce terms of service, and protect against fraud.

Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party companies that assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
Law Enforcement: If required to comply with legal obligations or protect our rights, safety, or property.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We prioritize the protection of your personal information. To prevent unauthorized access, use, or disclosure, we implement industry-standard security measures, including:

Encryption: Secure encryption protocols for sensitive data during transmission and storage.
Access Controls: Restricted access to your information to authorized personnel only.
Regular Monitoring: Ongoing monitoring of our systems for potential vulnerabilities or breaches.

Your Rights

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Update Your Information: Correct any inaccuracies in your personal data.
Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
Request Deletion: Ask us to delete your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at info@ilooplimousine.com.

Use of Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand user behavior, remember preferences, and improve website performance.

Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us analyze how users interact with our site.
Marketing Cookies: Used to deliver relevant advertisements.

You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately. Please review this page regularly to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phone: +1 (773) 544-0157
Email: info@ilooplimousine.com
Address: 4943 N Kimball Ave. 1E, Chicago, IL 60625